Network management can be a challenge for any organization. We have developed a suite of flexible SafetyNet programs to provide your business with a proactive approach to network maintenance. Our offerings provide a full spectrum of services to assist any organization. Our Network Monitoring service can assist any IT department with network management. For those organizations that are not interested in having an IT department, Computer Gallery can provide outsourced IT services.

For many businesses, outsourcing the management of their network saves time and money. With our Platinum Maintenance Plan, Computer Gallery becomes your IT staff. Platinum Maintenance includes scheduled on-site engineering visits and end-user Help Desk support utilizing remote desktop access. Our Patch Management service, included in our Platinum Maintenance Plan, provides constant updates for networks and workstations that does not interfere with users and is virtually invisible. As recent attacks have been aimed at un-patched machines, having the most recent security patches is as vital as virus protection. We ensure your network is patched to current releases, and provide regular reports on network uptime, patch status and internet usage to you.

Our Gold SafetyNet program is designed for businesses that require assistance with their network management and maintenance. The cornerstone of the Gold SafetyNet program is proactive Monitoring and Patching. Monitoring alerts your or us to immediate or potential problems and patching keeps machines in tip top shape while protecting them from the latest security threat. Proactive and reactive Engineering support is available and under your control. At your request, we can assist a user with a problem by remote controlling the problem computer. Or, we can dispatch an Engineer to correct problems that cannot be fixed remotely.